Conflict Resolution in the Workplace

The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork and morale. This course starts by explaining […]

Children and Young People’s Mental Health

There’s extensive coverage of the many types of mental illnesses found in this group, and how they can be recognised and treated. We’ll look at attention deficit hyperactivity disorder, depression and self-harm – along with eating disorders, including anorexia, bulimia and binge eating. Other mental illnesses covered include schizophrenia, autism, learning difficulties, post-traumatic stress disorder, […]

Behavioural Safety

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes […]

Autism Awareness

Autism is a lifelong developmental disability that affects how a person communicates with and relates to other people around them. According to the National Autistic Society, autism affects about 700,000 people in the United Kingdom, which equates to 1 in 100 of the population and the number of children being diagnosed with the condition is […]

Anti-Money Laundering

Money-Laundering is a major criminal problem, worldwide. This course starts by defining moneylaundering and describing the ‘regulated sector’ as defined by the Proceeds of Crime Act. The course discusses a number of money-laundering offences, including tax evasion, theft, fraud, bribery and the financing of terrorism. You’ll learn about some of the ‘red flags’ which could […]

Anti-Bribery and Corruption

Acts of bribery and corrupt business practices are still an all to common part of business to business activity in the UK and Worldwide. Inducements can range from small ‘facilitation payments’ to gifts worth millions of pounds. They can come in many different forms and can sometimes be hard to track down. This course examines […]

Anti Harassment and Bullying

Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the […]

Alcohol Personal Licence Holder

The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. Any organisation, business or individual who wishes to sell alcohol must have a licence. This is obtained from a Licensing Authority. This course starts with an overview of UK alcohol licensing laws and the importance of promoting the four key […]

ADHD Awareness

ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour. The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. Beyond this the course will look at some of the possible causes of […]